Other terms and conditions may apply. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. . Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. This topic is now archived and is closed to further replies. If your OBC is from another source, other than Holland, you can get the amount refunded to you. The password will need to be disclosed to the youth staff upon pick up of the child. Guess we're just lucky. But after reading the above post it looks like I will have to have the full 420.00 I'll check this out againOn Carnival I only needed to put down the 200.00. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! ", On HAL's site: For Booked Guests>Planning and Advice>Shipboard Life>Shipboard Account. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. The minimum age to participate in Club HAL is three years. It also shows you how to correctly put on your lifejacket. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Some clearances will require face to face inspections, details will be communicated to you onboard. In order to make returning home as smooth and easy as possible, please take note of the following tips. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. CC Help Jenn On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Then sail away for your romantic honeymoon! Local Sales Taxes Applied where required. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. Rather than adding extra to hotel service charge, you can also donate to crew fund. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). Cash deposits can be made on the last day of the cruise. Head to B.B. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. For 10- to 20-day voyages, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto and/or Tamarind. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. No more waiting for printed cruise documents. I used the wrong word. I'm sure the staff would be grateful. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin st progressive jackpots to a parade of poker games is there for your enjoyment. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! A credit card is required for all inbound phone calls to a ship. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. That is ridiculous. (See section for Bags VIP Luggage Delivery below for details.). Unused TA credits were credited back to our credit card at the end of the cruise. No. This is only a "hold' and not a charge to your credit card. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. If you dont use it, you lose it. Usually there is a fee required. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. Learn more. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. You will have just 1 receipt showing up on your shipboard account. Specialty Dining is based on cruise duration and ship type. Be certain to bring along a record of all your vaccinations. Guests are urged to complete the Online Check-in process before leaving home. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. popular and unique itineraries. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. 5 Things to Know About the Holland America Line Credit Card Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Payment of any fines levied is the responsibility of the individual guest. in the bar, lounge or pool areas. By 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. Offer and/or its terms may be modified or withdrawn without prior notice. (Required for kids and tweens ages 3 12). Every decision we make starts with that basic rule. dvise you of arrangements to minimize disruptions in your vacation plans. Promotional credits are nonrefundable. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Hope all HAL ships will soon have this. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Promotional credits are nonrefundable. No smoking of any kind will be permitted on any stateroom verandah. on board. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Please call the Guest Accessibility Department for detailed information. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. How about a wine package or two? It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Appointments may be made in advance on our web site athollandamerica.comor once on board. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. It is also a good idea to bring your prescription for eye glasses or contacts. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Dive In featuring hamburgers and hot dogs. Onboard Credit is spending money for you to use to purchase products or services while onboard. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Make the Most of Onboard Credit | Holland America Line If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). U.S. port and ending it in a different U.S. port. Safety begins with the design of our ships. Onboard Credit Just to confirm-- we can use OBC for the daily service charge? All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. The final amount billed may take up to 24-hours following disembarkation. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Must Book By Mon, Feb It is how it is. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. If this were the only credit card we had AND if we needed to have those funds available for spending while traveling to the pier or while on the cruise, then that would be a problem (I am so thankful my in-laws paid for ours for us; we just have to reimburse them for any expenses after the cruise is over). Line ship. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting. Featured fares are per stateroom based on double occupancy. Yes, you are correct. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. CC Help Jenn For many years we have emphasized environmental stewardship and conservation in our operations. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. Travelers checks may be cashed at the front office to make your deposit. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. During our regular business hours, please call: 1-800-426-0327. Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. For more details please go to the U.S. Department of States Visa Waiver Program page. In most ports of call, you may easily exchange U.S. dollars into the local currency. The representatives will help you with luggage tags. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. I think we might use traveller's cheques to keep it simple(you know the old currency exchange thing for Canadians that sometimes happens even if you want to be charged using your US dollar card..). Even through two hurricanes. Unused TA credits were credited back to our credit card at the end of the cruise. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). You will claim your luggage when you arrive at your final airport destination. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Or just add any leftover amountto your onboard gratuities. :). Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Oh, well, the bottom line is the money is not available to spend. Guests are urged to complete the Online Check-in process before leaving home. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. I think they use this for special social events for the crew. Learn more, Self-care, anyone? Times and locations can be found listed in Navigator and the When & Where program. Crew Appreciation and Service Charge Policy - Holland America Line Both casual and dressy attire will be essential during your cruise. Appointments are strongly suggested, particularly for Dressy Nights. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. No additional deposits will be due until final payment. Sharing of any beverage or the package is not permitted. It doesn't go by each person unless you have set up separate accounts. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. Therefore I will have to have a hold put on my card for $420X6.
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