Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. This suite additionally includes a private balcony. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Related: Is Disney Cruise Line concierge level worth it? Dine together as your butler serves a meal from our special Suite menu. The high annual fee is only worth it if youre taking full advantage of the cards benefits. I have found the concierge to be hit or miss. Enrollment required. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. Special Haven menus for The Haven Restaurant and in-suite dining. Butler and Concierge are not included in the Daily Service Charge. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Check out each port from your private balcony. Guide and tips to Norwegian Cruise Lines The Haven. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. They will arrange speciality dining at your request, get you priority tendering when required. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. What they can do though is virtually everything in between. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. Copyright 2023 Northstar Travel Media, LLC. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Enrollment required. ACCOMMODATIONS - Cruises - Norwegian Cruise Line Best Cruise Deals | NCL Meaning if you never use them or call them they aren't being productive. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. This will greatly affect the level of tips that you are expected to reward their service with. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. The magic starts before you even board the cruise. How much to tip NCL Haven staff? : r/Cruise - reddit In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. What is the cheapest month to book a cruise? You will be able to leave a comment after signing in, By You will be able to leave a comment after signing in, By Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Uber Cash and Uber VIP status is available to Basic Card Member only. the escort onto the ship has failed both times we sailed in suites. Spanning and impressive 6,694 square feet. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. Started August 27, 2021, By What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. If the ID card is bad it gets worse. Hello all, my parents (90 and 77) still enjoy cruising. Cost includes $12.95 plus applicable local sales tax. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? I hope those neighbours tipped him well as he was so devoted. Do you need a concierge or a butler to have a fantastic cruise? We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. A, This is a question than I hear many first time cruisers ask but luckily we've never had. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. I think I used my night butler more with night room service etc. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. DECK 19. Aft balconies and mini suites don't have butlers or concierge, just great balconies! The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. it was awesome. As first time suite passengers enjoy the services offered - on the next cruise. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. So we'll be trying that out next summer! They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. The first time I let the butler spoil me since I was a suite rookie. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Norwegian Encore deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Thanks to all. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. It would be an awkward situation for the Concierge to escort every suite passenger on board. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. Copyright Cruise Blog Media LLC 2023. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Concierge services to help guests book dining, entertainment, shore excursions, and more. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. There is also a private sauna reserved for guests of The Haven. They also supervise the room steward and makes sure things are done properly. Your concierge is a bit like an agent to you on board ship. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Your Royal Genie will arrange for a special celebration just for you. Tipping the butler and concierge in the Haven - Norwegian Cruise Line Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. An aft-facing mini-suite would not include a butler/concierge. After the party, they will clean your suite while you enjoy the ship. //The Best Cruise Concierge Programs - Cruiseline.com ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Then watch the moonlight dance on the waves from your private terrace. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Suites & Penthouses | Norwegian Cruise Line Call me with your order and I will set up your room." By In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. It works every time, and I get my soda fix. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. An aft-facing suite would include a butler/concierge. These Guild of Professional English Butlers are among the best anywhere at sea. By continuing to browse the site you agree to our use of cookies. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. Are drinks packages worth the price? book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. Available on Norwegian Dawn and Norwegian Star. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. You will also have the services of the ships. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership.
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