Personal Independence Payment statistics to January 2021 His diabetes was not well controlled and he had become depressed. Or do you need another person, guide dog or specialist aid to help you get there?YesNoSometimes. 1.15.9 Depending on how it is worded, consent may only cover a particular stage in the processing of a claim, and thus fresh consent may need to be sought. Dec 16, 2020 PIP decision after phone assessment | Mumsnet Firstly, we should start by assessing what evidence we can provide to the assessor and Decision Maker at the initial claim stage to assist them in making the correct decision. It is not a diagnosis of your condition or a medical examination. Simply use the buttons below to share on your social network. Dont include personal or financial information like your National Insurance number or credit card details. Claimants should be encouraged to involve another person at consultations where they would find this helpful for example, to reassure them or to help them during the consultation. Will I need a Work Capability Assessment to claim benefits? 1.15.29 Further information relating to the claim may be required and, due to the tight timescales involved in processing such claims, contact with the claimants own health professionals may be required. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. HPs should be mindful that the level of analgesia used does not necessarily correlate with the level of pain. Helping you understand, manage & improve your mental health and money issues. When you have fulfilled your PIP form and sent it to DWP, this kind of department will be sending you an appointment letter. 1.6.54 Consultations should predominantly be between the HP and the claimant. 1.7.32 In a small number of cases, the claimant may not be aware they are terminally ill. For example, some claimants with mental, intellectual, cognitive or developmental impairments may lack insight into their condition. The PIP assessment 1.1.10 The assessment for PIP looks at an individual's ability to carry out a series of everyday activities. 1.4.19 Where further evidence is received after the assessment has been completed and returned to the DWP, the evidence must be sent to the CM for consideration. 1.8.9 Exportability cases are identifiable by the fact that the claimants address will be outside the UK and there will be a PIP2 (exp) with the case. 20 April 2020 at 1:28PM in Disability money matters. This is because they have been deemed incapable of engaging directly with the DWP or its contracted APs. The roll-out of PIP to existing DLA claimants commenced from October 2013. If the presence of a companion becomes disruptive to the consultation, the HP may ask them to leave. pip telephone call. Repeat claims to PIP by individuals who have developed a new condition will be treated as entirely new claim and have to fulfil the qualifying period of 3 months. It's important you prepare - the DWP will use evidence from the assessment to decide if you can get PIP. Ask if you can make an audio recording of the assessment. 1.6.62 Video recording of consultations is not permitted. You might have asthma, but PIP will assess you very differently if your symptoms are managed by medication. How can I appeal a decision about my benefits? After that, the people in charge would see if you are eligible or not to get PIP. Pip telephone assessment experience. | Page 2 | Mental Health Forum Have you read something you think others need to know? This includes our assessment report and your questionnaire and further evidence. In April 2019, for the new claims cleared under normal rules, the average PIP claim took: 13 weeks from the point of registration to a decision being made on the claim, and. Source: PIP Statistics to January 2021, Table 1. 59% of people said that the assessor did seem to have read their form She both reassured us that she had and also seemed to understand what has been written in the form. For example, they might ask you how you travelled to the assessment centre. 1.4.12 Should harmful information other than the claimants condition be present either contained in supporting evidence or identified at a face-to-face consultation this should be recorded separately on the harmful information note (PA7) or within the harmful information screens in the PIPAT or PIPAT mobile and clearly marked as harmful. 1.15.31 It will be for the individual professional to determine whether they wish to release information about the claimant to the HP. DLA claimants aged under 16 and those who were aged 65 or over on 8 April 2013 will not be affected. Check if youre eligible for PIP. You are most welcome to join today! What benefits are available for mental health carers? This means that we may include adverts from us and third parties based on our knowledge . He was awarded the daily living component and mobility component at the standard rates. How your condition affects you from day-to-day make sure you read the. 1.2.1 The HPs role is to assess the overall functional effects of the claimants health condition or impairment on their everyday life over a 12 month period, using the assessment criteria. HPs enable CMs to make fair and accurate decisions by providing impartial, objective and evidence-based advice. 1.7.33 Occasionally, the HP will encounter a case where the contents of the DS1500 reveal that the author has completely misunderstood its purpose; for example, where there is no implication that the claimant is suffering from a terminal illness. At this stage claimants are encouraged to provide any supporting evidence they already have that they feel should be considered alongside their claim information for example evidence from a health or other professional involved in their care or treatment. However, claimants must clearly indicate that they agree to the statement- for example by signing their name or ticking a box next to it. 1.6.4 The relevant information required when offering advice on a consultation is set out in the clerical form PA4 or the relevant screens in the PIPAT. 1.7.22 All telephone conversations should be recorded and include all relevant clinical information gathered by the HP. a long-term physical or mental health condition or disability difficulty doing certain everyday tasks or getting around because of your condition; You can get PIP even if you're working, have savings or are getting most other benefits. You should explain the following: These general PIP assessment tips will also help you: We recommend that you record the audio for your face-to-face PIP assessment. For example, doing housework provides information about mobility, manual dexterity and fatigability. The position with PIP is different; the law says that you don't even have to have a medical diagnosis. 1.4.14 If the claimant states that they want to tell the HP something in confidence that they do not want recorded in the HPs advice, the HP should explain to them that they are unable to take such information into account, as the CM making the decision on their claim would have no access to it. You may be required to send medical proof of why you need to take the PIP assessment with questions on mental health in your home. 1.5.3 Apart from examination and informal observations that can only be obtained at a consultation, the HP must complete the paper-based review in line with the advice given in this guidance. hi everyone, had a pip telephone call at 10.30 this morning at 11.35 I was talking to myself the assessor was gone,I rang pip to ask what was going on only to be told I've got to wait 5 days then ring them back as my case had gone back into the back office but if I wait by my phone the assessor will ring me back,I waited . 1.7.15 If the claimant is already in receipt of PIP and the case has been referred under SREL as a change of circumstances, the HP must include an indication of when the claimant first became terminally ill. Failure to provide this information may result in the advice being returned for rework. Report: Once your assessment has concluded, they will produce a report explaining which PIP descriptors apply to you and explain their reasoning. Benefits if your mental health means you need support. Physical and psychological or mental examination: If obligated, and with your consent, these health professionals will administer a short physical and mental function examination. 1.6.76 Claimants are not required to provide evidence that would incur a fee to request a home consultation (unless they already have that evidence available). For example, it might be reasonably expected that a 25 year old man who is otherwise healthy but has lost his lower leg in an accident might adapt well to the loss. It is important to understand that more than one of these time frames for fluctuation may apply to an individual claimant. 1.13.3 Supplementary advice may also be requested for a reconsideration where the claimant challenges a decision made about entitlement to PIP, or for the early revision of a decision as part of the appeals process. If capacity has been lost then the expectation is that the claimant would be accompanied. It must be the claimant who attends any consultation. Etc Information about variability is crucial in assessing the functional effects of the claimants condition that apply on the majority of days and whether someone can carry out activities reliably, bearing in mind that advice will need to consider the impact of conditions over a year-long period. This report presents the key findings from the surveys of claimants who took part in a telephone health assessment as part of their benefit claim for Personal Independence Payment ( PIP. However, their mental health conditions are likely to persist., 3 year review She is experiencing limitations to her functional ability due to severe depression and anxiety, which she has had for a few years. Cost-of-living crisis and your mental health. 1.15.20 Where the claimant has told DWP that they want an attorney to act for them, the attorneys details will be on the DWP system (CIS) if it is a PIP claim. 1.4.15 Where necessary, HPs may seek further information from claimants by telephone. The HPs evaluation could include the level of expertise of the individual offering the opinion; their direct knowledge of the claimants health condition or impairment; and whether it is medically reasonable. The PIP medical assessment with questions on mental health is an assessment that evaluates your capability of doing daily activities depending on your physical or mental condition. any advice how it will begin , i am a mental health patient and suffer from osteoarthritis and fibromyalgia..i am shaking from fear and anxiety i cannot even write properly . These kinds of psychological disorders are referred to as such since they can make a person impaired and dysfunctional in his or her important areas in life. 1.6.41 Some examinations for example, of the lower limbs might be carried out with the claimant reclining on an examination couch. Following this you will receive a PIP medical assessment appointment letter from Atos or Capita - usually within four weeks, however in specific areas there are delays, and it could take longer. 1.6.33 HPs need be aware that it is possible that the assessment room may, for some claimants, provide an environment that appears to artificially enhance functional ability, for example for some claimants with hearing impairments. In the case of sensitive/special information, the claimant must be fully aware of the nature and content of the information being processed. Where cognitive difficulties are a common symptom of a relevant condition, these should be assessed. This could include advising on the nature of a diagnosis, the use and significance of medication, the interpretation of functional examination findings, the significance of special investigations and the nature of surgical or other treatments, requesting non-prescriptive advice of a general nature on the likely functional restrictions arising from a specific health condition or impairment, requesting advice on whether a claim is being made for substantially the same condition as a previous claim, to inform a fraud investigation (such requests are likely to be rare). PIP - Mind Medical Evidence GP 1.7.14 The HP must provide a summary justification to support the advice to the DWP. Inconsistencies could result in claimants either over or under emphasising the impact of their conditions and efforts should be made to avoid both. The PA6 may also be used for changes to advice that does not relate to descriptor choice, for example prognosis. 1.4.17 The DWP currently pays for 2 specific forms of evidence: factual reports from GPs and GP- and consultant-completed DS1500s. She is under the mental health team who are treating her with combination therapy, including several medications and psychological therapy. HPs should give consideration to the fact that in cases of complex conditions, knowledge and involvement of the GP may be limited, with specialist practitioners potentially better placed in some cases to provide useful evidence. You will need to contact the assessment provider and request a home assessment. No two people are affected in the same way but let us look at some of the possibilities. They should also include information where the claimant has given up work or changed their job due to the functional limitations of their health condition or impairment. Dont worry we wont send you spam or share your email address with anyone. Couple of pip questions post telephone asessment - Scope PIP telephone assesment today MoneySavingExpert Forum If the PA3 requires a response to the mobility questions at activities 11 and 12, the HP should select A (zero points) and type the comment N/A Exportability Case. 1.15.8 Should claimant consent not have been provided at the initial claim stage, it can be sought verbally by APs over the telephone. 1.6.42 Clinical findings from a musculoskeletal examination should be recorded in plain English, for example able to place hands at the back of the head, able to reach above the head to help the CM understand the details of the examination. In a reasonable and attainable time: Does it take you a lot more amount of time to do the activity than it would take most people. This includes the different processes for Special Rules cases, paper-based reviews and consultations, including guidance on when the different types of assessment should be used. It is important to remember that GPs and specialists are responsible for any information divulged by the administrative staff and HPs must ensure that the person they speak to has the authority to provide the information. Such cases will be flagged to the AP at the point of referral. If you plan to do so, you should call the assessment centre in advance explaining that you wish to record the assessment they will explain what guidelines you will need to follow. These conditions are characterised by periods of remission and relapse or good days and bad, during which the level of functional impairment can change for example multiple sclerosis or chronic fatigue syndrome. You are awarded points for each activity, based on your ability and how much help and assistance you need to do it. 1.10.3 In the following instances it would be appropriate to recommend an ongoing award: where the HP considers there to be no likely change to the functional impairment, where the claimant has functional impairment which is not likely to substantially change in the long-term, allowing for short-term periods of functional change in the case of fluctuating conditions, where the claimant has very high levels of functional impairment in both daily living and mobility components likely to reach the threshold for an enhanced/enhanced award, and in which their needs are only likely to increase, such as with progressive conditions. 1.15.26 In standard claims it may be appropriate to obtain further evidence from an alternative source should proof of consent be an issue. 46. This PIP assessment question on mental health is important for people who may be suspected to have hearing complications, learning complications, autism, stress, anxiety, or other mental health concerns. A registered and qualified healthcare professional will carry out your telephone Work Capability Assessment. 1.7.5 If the claimant states that they are nearing the end of life when applying for PIP, they will be advised by the DWP to obtain form DS1500 from their GP, consultant or specialist nurse. 1.6.18 The HP should record any other prescribed therapies, such as physiotherapy, making a note of who prescribed them, how often they are carried out, and how effective they are. 1.13.9 Where the assessment was completed using the PIPAT, it will be necessary to create the appropriate supplementary advice on the PIPAT and once submitted a PA5/PA6 will be output to the DWP. Assessor's preparation In general, assessors seem to have taken the time to read the claimant's PIP2 form in advance. The 2019 PIP rates were: For daily living- Standard rate: weekly rate of 58.70 and 8-11 points required. This PIP assessment question on mental health is important for people who may be suspected to have hearing complications, learning complications, autism, stress, anxiety, or other mental health concerns. 1.3.6 On receipt of a referral from DWP, the HP should conduct an initial review of the case file to determine whether: the claim can be assessed on the basis of the paper evidence held at this point (a paper-based review), a consultation will be required. 1.4.6 DWP has 3 standard pro forma for use in seeking evidence in writing from (a) GPs, (b) hospitals and (c) other professionals. On rare occasions, it may not be possible to contact the GP or other relevant clinician to obtain advice. PIP telephone assessment questions was created by drummer53 I have a telephone assessment tomorrow and I've been through all the guides but can find anything about what to expect in a telephone assessment, like what questions they ask or how they trip you up. You can learn more about autism in affected people by buying this book here. But it's the breaches of confidentiality, the Continue reading "Pip Telephone . HPs should consider whether there is evidence that such an adaptation or adjustment has taken place. 1.6.26 For some conditions different time periods will need to be considered, such as the potential impact of different times of the day. If the individual is claiming under the Special Rules for End of Life criteria (SREL), the case is instead referred directly to the AP and dealt with as a priority. For example: She states she has no problems with speech, hearing, or vision. However, HPs should be prepared to adapt their approach to the needs of the particular claimant, not taking a prescriptive approach and ensuring that claimants are able to put across the impact of their health condition or impairment in their own words. Citizens advice. 1.3.7 Should the HP discover a case that appears to fall under the SREL provisions, it should be processed under the fast-tracked SREL arrangements. Claimant experience of telephone-based health assessments for PIP, ESA This means that entitlement to the benefit is not dependent on a persons financial status or on whether they have paid National Insurance contributions. For example, it may be used to respond to a request for clarification about medication or treatment that affects the claimants health condition or impairment. 1.14.4 In most cases it should be possible for CMs to identify those cases where a claim has been made for substantially the same physical or mental health condition or range of conditions. They can help you feel more comfortable, add information to what you say or take notes. How to prepare for a PIP assessment in person, over the phone or by For example, if the claimant has corrective surgery planned for the near future which would be expected to significantly impact their level of ability, a review at a point following the surgery might be appropriate. This will usually be their GP. 1.15.32 Personal information held by the DWP is regarded as confidential. The entitlement threshold for each component is 8 points for the standard rate and 12 points for the enhanced rate. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. HPs must also consider the use of other treatments such as psychological therapies. These times have reduced significantly from the peak in July 2014 (42 . He lives in supported accommodation and there has been no change to his functional ability in the last few years. Both the General Medical Council and the Nursing and Midwifery Council provide guidance on medical ethics and when it is acceptable to break medical confidentiality. 1.6.20 The HP should record a concise and relevant social and occupational history. 1.6.53 On most occasions the claimant is likely to have one, or possibly 2, companions. Hi Pamela In order for the DWP to change from a telephone assessment to a paper-based assessment, you will need a letter from your GP that states it would cause you "overwhelming psychological distress" to take part in a telephone assessment. For example, you can request: If the location of your assessment is more than 90 minutes away by public transport and you have difficulty travelling long distances, you might be offered an alternative site. You are found capable if you did the following movements and other activities: The health professional will place their observations in your form and then place some reviews about your results in your examinations. Helps you take control of your household spending. Nine months later both lower limbs were amputated following a road traffic accident and he applied for PIP again. 1.10.6 The following are illustrative examples of review periods which may be appropriate: 12 month review The claimant has a combination of physical and mental health conditions causing significant functional limitation. Personal injury is a legal term for an injury to the body, mind, or emotions, as opposed to an injury to property. This is why you should say directly to the health professional what you constantly feel about your condition. The presence and name of the chaperone should be recorded in the report. You need to relate your answer to how it speaks to your concern. The HP cannot document any observations made outwith the consultation. Advice should be clear, succinct, justified and in accordance with the consensus of medical opinion. 1.6.35 HPs must also take into consideration the invisible nature of some symptoms such as fatigue and pain which may be less easy to identify and explore through observation of the claimant. Safely: Can you do the activity without risking danger to yourself or someone else? HPs may be able to observe relevant aspects of the claimant's appearance for example how well kempt they are and whether they look under or over weight, during face to face consultation. In such cases the AP should contact the department for information. If your long-term condition is getting worse, you will need more of this award. 1.7.18 If there is insufficient information in the claim file to confirm terminal illness and consent is clearly indicated on the file, the HP should telephone the health professional such as a GP or hospital specialist identified by the claimant in PIPCS. These periods are known respectively as the qualifying period and prospective test. This publication is available at https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers/pip-assessment-guide-part-1-the-assessment-process. Reports produced during consultations require the most content, as HPs will need to record the discussion, observed findings and conclusions from the consultation. They should also provide advice on the mobility component based on the evidence received with the referral and/or gathered at the consultation. 1.12.1 Many claimants with mental, intellectual or cognitive impairments will be able to engage with the PIP application process. 1.8.8 For claimants living outside the UK (known as exportability cases) a slight change to the process is required. Renata Is A Disabled Entrepreneur. Always explain how doing something would make you feel afterwards and the impact it can have on you if you had to do it repeatedly in a short period. They later changed the award because they looked into everybody's claim as they felt they hadn't been properly awarded and I . There are various sources of further evidence, including, but not limited to: a report from other health professionals involved in the claimants care such as a community psychiatric nurse (CPN), a report from a local authority-funded clinic, evidence from any other professional involved in supporting the claimant, such as social workers, key workers or care co-ordinators, telephone conversations with any such professionals, information from a disabled young persons school or special educational needs co-ordinator (SENCO). If the claimant has difficulty socialising and planning and following but is sitting securely in their home on the phone during assessment, it stands to reason the decision making will be compromised! What you have difficulty with, or cant do at all - for example, leaving the house, socialising, cooking. 1.15.30 The HP should also ensure that the claimants health professional understands that a written record will be made of any information given during the telephone conversation and that this will be available to the patient at a later date unless there is harmful information. Companions should take no part in examinations. That said, the HP should make every effort to obtain evidence in order to conduct a paper-based review in these circumstances. Having a mental health problem can be expensive. Before attending, you should read our guide on how to prepare for your PIP medical assessment. In such cases the HP may need to seek advice from another person, for example (this list is not exhaustive): a third party (where noted on the claimants case) in order to obtain the necessary evidence, the practice administrative staff (note: information should only be requested from administrative staff if all other sources of evidence have been unsuccessful). In such cases it will be essential to get an accurate account from the companion. 1.9.6 If there is more than one relevant functional condition, the prognosis should take account of the effects of all conditions and the added impairment resulting from any interactions that may occur. They are there to ask you questions and are not there to ensure you get PIP. PIP Rates For Mental Health (A Brief Guide) | OptimistMinds That way you can refer to it in the assessment and make sure you tell the assessor everything you want them to know about your condition. About Personal Independence Payment Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. 1.8.20 The consultation report is primarily for CMs, but the claimant has a right to see it and can request a copy from the DWP. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead Mind's Director of External Relations, Sophie Corlett says: If a claimant cannot bend to put on their shoes, it is unlikely that they are able to wash below the waist. If help is given from another person, the HP should record the type of help, why they need help, who gives it, how often and for how long. 1.9.4 Advice must be, logical, take into account current advances in medical care, be medically consistent and should reflect the evidence on likely prognosis from the claimants professionals where available. These pro forma are provided separately. For urgent help, please see Help & contacts. 1.8.15 If the HPs opinion on descriptor choice differs from information provided by the claimant, the HP should draw on evidence to fully justify their advice to the DWP. This would be considered together with other factors such as their manner, hearing ability, walking ability during the history taking, through to the conclusion of the consultation.
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