Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. Full Time Their job is to help ensure customer satisfaction. Get a free, personalized salary estimate based on today's job market. You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. Cons Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. Customer Care Representative Human Resources. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Every colleague shapes how Alight can become better, stronger and brighter together. Disabled Person, Inc. Alight is committed to a diverse workforce and is an affirmative action employer. Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Join our team. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Si es as, entonces ReedGroup es para ti! * Be kind and compassionate Customer Support Representative Salaries in the United States for Quick Apply. The estimated base pay is $36,558 per year. Visit investor site Looking for an Alight office? Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. Customer Care Delivery Specialist in HR Services with Italian and Our story. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Qualifications for a job description may include education, certification, and experience. Contact Us | Alight Learn more about our customer care offices. Working as a Customer Support Representative at Alight - Indeed * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Working as a Customer Service Representative at Alight - Indeed See our awards. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Aanchal Dhillon - Customer Service Representative - Alight Solutions Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. We're always looking for great talent. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, You have reached your maximum number of active job alerts. Find out if you meet the requirements! Must be able to work a flexible schedule based upon high call volume needs. Willa Davie's email & phone number - Customer Care Representative II at Alight - Customer Care Representative Alight is committed to the continued development of our colleagues. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. * Able to work independently and to adapt to a rapidly changing environment Alight Solutions Customer Care Representative, Human Resources Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Because transformation takes a workforce. Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Customer Care Representative, Human Resources - Virtual * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Customer Care Representative Human Resources. Find contacts: direct phone number, email address, work experience. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Please note that all salary figures . Customer Care Representative - Open to Alight Alumni Only at Alight Customer Care Representative, Human Resources - Tallahassee, FL. job Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Our people are our greatest assets at Alight Solutions because People Matter! * Make independent complex decisions within the scope of your authority You will be notified during the hiring process which checks are required by the position. Alight Easy 1-Click Apply. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Customer Care Representative (Open to Eastern & Central Time Zones) Job Alight also offers a comprehensive benefits package. We strive for Excellence Every Day by collaborating with our clients and colleagues. Our story starts with a simple universal truth: Every business is a people business. Stay updated on our new opportunitiesJoin our. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. Customer Care Representative, Human Resources - Texas Virtual (Work Are you interested in helping us shape the future of work and life for organizations, people and their families? * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Key Duties & Responsibilities. Try to use specific examples from your work or school history that relate to the question asked. Full Job Description. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Alight Solutions San Juan is looking for real people, who are passionate about customer care. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. Customer Care Representative I, Healthcare Benefits at Alight - GrabJobs Customer Care Group jobs | Customer Care Group jobs at Alight At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. I was responsible for keeping up to date with daily schedules and routines and managed all of . Find the best jobs in the US, apply in 1 click and get a job today! Accurately documenting all conversations and actions taken on each interaction. This job listing has expired and the position may no longer be open for hire. We strive for Excellence Every Day by collaborating with our clients and colleagues. Sr. Customer Care Representative - with Growth Opportunities Alight Easy 1-Click Apply. Get the latest news and information. Averages based on self-reported salaries. You will be notified during the hiring process which checks are required by the position. As a Customer Care Representative, you will report to a Customer Care Team Leader Browse by city or country to find one in your region. 2023 Snagajob.com, Inc. All rights reserved. Join our team. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. 105,000+ Customer Care Representative Jobs in United States - LinkedIn Pros. Alight is committed to the continued development of our colleagues. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Customer Care Representative, Human Resources - Virtual Job in Tampa Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. DISCLAIMER: How much does a Customer Service Representative make at Alight - Indeed Scroll down below to view similar jobs . Reporting Relationships Learn more at . Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Alight hiring Customer Care Representative -Absence Management If so, you've come to the right place. Customer Care Representative, Human Resources - Virtual You will be notified during the hiring process which checks are required by the position. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. We are Alight Solutions. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Alight believes diversity should be visible, valued, and sustained throughout the organization. These teams are a critical component of Alights health care,retirement and HR-delivery services. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Please enter a Name and Password so you can update your Job Alerts in the future. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. They inform them about products and services, answer their questions and resolve their issues. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). https://www.consumer.ftc.gov/articles/0243-job-scams. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. See office directory Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. A 401k plan that includes a corporate match. Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Because transformation takes a workforce. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. A Customer Service Representative also handles concerns, complaints, or other issues. Customer Care Representative Resume Examples. Find out if you meet the requirements! Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. You're able to quickly input and retrieve data while working with the customer on the telephone. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. Additional pay could include bonus, stock, commission, profit sharing or tips. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. #beAlight Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. All Rights Reserved. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. View Job description, benefits and responsibilities. We understand the powerful human connections that create success for organizations. Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. You will be notified during the hiring process which checks are required by the position. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Careers at Alight | Alight job opportunities Copyright 2023 Grabjobs Pte.Ltd. * Strong attention to detail with critical thinking skills Customer Care Representative Human Resources. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Customer Care Representative, Human Resources, Orlando, FL at Alight 1999 - The estimated additional pay is $2,234 per year. HDHP or PPO available., At Alight, we believe a companys success starts with its people. These teams are a critical component of Alights health care,retirement and HR-delivery services. Customer Care Representative Greater Toronto Area, Canada. Customer Care Representative, Human Resources - Texas Virtual (Work Alight Solutions Customer Care Representative Jobs Bilingual (English/Spanish) Customer Care Rep - Virtual. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Customer Service Representative Job Description | Indeed Check out our current jobs that have a virtual/work from home option. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees.
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