Thanks for the replies. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup Number Of Televisions. If you wish to set up a factory service appointment to discount you the $2000, please call ************. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! And one, Don't Miss Paradise Oaks RV Resort In Florida. Thor A.C.E. Class A Motorhome - Thor Motor Coach In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA ("goodwill offer") from what they will charge us to do the labor at their factory. Stock Number {stockNumber} {priceLabel} {msrp}. Stock Number Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. Thor is offering to repair by patching roof. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. State: Texas. Immediately I had power to my Axxera. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. $97,999. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com 01/03/2023. Plus tax, title and license. Probably have to pull radio out to find inline fuse. Listed 15 hours ago in Camp Verde, AZ. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. Class Cs with the beloved luxuries of Mercedes-Benz. Speakers. We are not responsible for any such errors and reserve the right to correct them at any time. Posts: 7. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We cannot even drive this rv with fear it might shutoff again. Thor motor coach four winds 24 f e350 chassis. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. **** had the capability to immediately repair TODAY with all ************* and staff to resolve issue but **** wants me as a customer to relocated the vehicle 108 miles to another dealer to repair at a lower cost. BOTH of which **** has rejected. If Tristen needs additional documentation, I will also be happy to send it. Our motorhome has been in the shop at la mesa for 71/2 months. We now have two new estimates, both have been rejected by *************************** and *********************************. Surround Sound. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. BBB Business Profiles may not be reproduced for sales or promotional purposes. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. CD Player. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". It drops down over drivers head onto safety pins. As the smallest motorhome option, camper vans are welcome virtually everywhere. How can these issues that were reported to Thor when our coach was new, now be null and void? This is NOT a new claim. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. The only two fuse I found for radio was one in the Ford block marked radio, which was good. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Tristen should have the additional documentation in his inbox this evening 12-11-2022. How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? We have endured a long and arduous journey. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The pivotal combination of large Class A amenities with more power than a typical Class B RV. Your actual payments may vary. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). Terms may vary. Standard and optional features listed on units may or may not reflect actual in-stock unit. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. Everything is well documented. See dealer for details. Every attempt has been made to resolve issues with a 2022 Thor Motor Home Coach with a **** chassis doing exacting what representatives of Thor and **** have advised on trying to resolve an issue with a SERVICE ENGINE SOON light on October 12, 2022 on a vacation trip in the vehicle, and the issue remains to be resolved and **** had the opportunity to resolve the issue today with a **** Motor dealership but **** REFUSED to pay for services to **** (**** at Thor **************) and **** did not have the authority to immediately follow-up with resolving the issue with **** because **** now wants a $630 diagnostic fee for their services since the warrant issue is ****'s that **** found for them. Cab-Over Bunk. 2022 Thor Hurricane 35M. Our 2019 ************ Motor Coach seats have started to completely disintegrate. MSRP Price: $157,576. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. ", VIN # ****************. We are sorry to hear of your concerns with your 2019 *******. 3 burner stove, microwave, mid size fridge/freezer, 2 tv's, AC/heat, satellite radio, backup camera, can sleep 6, primary bedroom with queen bed, kitchen dinette turns into a bed, bed above the cab. Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! Thor Motor Coach - drivers (chassis) radio on house batteries These issues are ongoing, not new. Apparently, they couldn't come to an agreement with ****. I have hundreds of emails relating to our continued attempts to get these issues resolved. Worked with ******************* until **** when he moved to a new position. in fuel costs), then **** will kindly deduct the $2,000. It features the best of a class a, along with the best features of a class c. That's what A.C.E. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. See us for more details. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. We want the work to be done correctly. You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. We have a 2017 Thor motor home with a radio installed backup camera. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. This dealer in **** miles away so thats not happening. You might find those release tools with the manual for the radio. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? Multiple calls, travel, estimates, no results. 1 of 26. Also if your GFI isnt easy to locate, you may have one on the inverter itself. #ThorMotorCoach #TMCHowToFor more visit ThorMotorCoach.comDisclaimers:Features, components and appliances depicted on this webpage and its related documents may or may not be installed on your motorhome as a consequence of the features, components and appliances being optional equipment and/or equipment not available for installation on the motorhome model you purchased. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. RV.Net Open Roads Forum: Thor Freedom elite axxera can radio not working. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. I had to send the slide out for access. He considered this an open case. I will state again that this is not a new claim. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. This Class C is located in Mesa, Arizona and is in good condition. Any price listed excludes sales tax, registration tags, and delivery fees. The pictures submitted to us show no concern of factory defect to the roof. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot.
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